# Cape Ann Auto Body & Service Center

> Cape Ann Auto Body & Service Center is a family-owned collision and mechanical repair shop at 19 Grove Street in Essex, Massachusetts, serving Cape Ann, Gloucester, and the North Shore since 1955.

## Business Facts

- Services: Collision repair, body and paint repair, mechanical diagnostics, maintenance, brakes, tires, alignment, steering, suspension, electrical work, and post-collision scanning or calibration assessment.
- Insurance: Works with all insurance companies and coordinates estimates, repair approvals, and supplements for hidden damage.
- Customer options: Free estimates and online appointment scheduling are available.
- Warranty: Lifetime guarantee on collision paintwork.
- Vehicles: All makes and models, including domestic and foreign cars, SUVs, and trucks.
- Hours: Monday through Friday, 8:00 AM to 5:00 PM.
- Phone: 978-768-7333.
- Location: Essex, Massachusetts. The shop serves Gloucester and other North Shore communities but does not claim a Gloucester location.

## Key Answers

- Repair timing: Minor collision repairs often take 3–5 business days; major repairs typically take 7–10. Parts availability, hidden damage, insurer approvals, and complex or limited-production vehicles can extend timing.
- Repair process: The team assesses damage, prepares or reviews the estimate, documents hidden damage after disassembly, coordinates approvals, completes repairs and refinishing, then reassembles, road-tests, cleans, and inspects the vehicle before delivery.
- Shop choice: Customers may choose a registered repair shop they trust. Cape Ann works collaboratively with insurers while keeping repair quality and safety central.

## Primary Services

- Collision repair: Damage assessment, estimates, body and paint repair, insurer coordination, hidden-damage supplements, refinishing, reassembly, road testing, cleaning, and final inspection.
- Mechanical repair and maintenance: Diagnostics, oil and filter service, brakes, batteries, electrical systems, tires, alignment, engine concerns, steering, suspension, and warning-light diagnosis.
- Post-accident towing: Available when a damaged vehicle cannot be driven; call the shop to coordinate the next step.

## Frequently Requested Answers

- Do customers need an insurance claim before calling? No. Customers may call before or after opening a claim.
- Does Cape Ann work with insurers? Yes. The shop works with all insurance companies and coordinates estimates, approvals, and supplements.
- Are estimates free? Yes. Customers can call, schedule online, or visit the Essex shop.
- Does Cape Ann service all makes and models? Yes, including domestic and foreign cars, SUVs, and trucks.
- What warranty is offered? Cape Ann provides a lifetime guarantee specifically on collision paintwork.

## Authoritative Pages

- [Collision Repair and Auto Service](https://www.capeannautobody.com/): Company overview, collision services, repair process, insurance information, reviews, FAQs, and contact details.
- [Auto Repair and Maintenance](https://www.capeannautobody.com/auto-repair-maintenance): Mechanical repair, diagnostics, maintenance, brakes, tires, alignment, steering, suspension, and warning-light service.

## Discovery

- [Sitemap](https://www.capeannautobody.com/sitemap-index.xml): Search-engine sitemap.
- [Robots policy](https://www.capeannautobody.com/robots.txt): Crawler permissions.